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A Tenant’s guide to renting through Agency 21

Refundable Holding deposit – Capped at 1 weeks rent

Security Deposit – Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent – The agreed monthly rent

Changes to tenancy – Capped at £50 inc VAT

Early termination charge – Not exceeding the landlord’s financial losses

Late payment of rent – Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys – Reasonable costs or give the tenant the option to purchase themselves

Utilities, council tax, communication services, TV Licence etc – Tenants own responsibility unless otherwise stated in contract

Client Money Protection Scheme Membership details – CMP (Client money protect): CMP002745

Property Redress Scheme Membership details – PRS015496